
Are you struggling with rising fuel prices and increasing transportation fees?
Do you find it challenging to manage your orders and order forecasts meet your customers’ delivery expectations due to unpredictable vendor lead times?
Is your inventory either piling up or running out too quickly?
Are your delivery routes optimized for efficiency?
Are you struggling to keep up with the ever-changing regulations in your industry?
Are you dealing with frequent product damage or loss during transit?
Is your distribution network suffering from a lack of technological integration?
Are there communication breakdowns between your warehouse / distribution center, suppliers, and customers?
Is your distribution system struggling to keep up with your business growth?
Are you aware of the environmental footprint of your distribution practices?
Distribution is a critical element of any business that deals with physical products. While it ensures that your goods reach your customers, it also brings a unique set of challenges that can impact your bottom line. Do any of these issues sound familiar?
It has been found that these factors can be pain points in any distribution business that can be greatly improved through end-to-end automation, reporting and communications.
The Solution
If any of these problems resonate with you, it’s time to act. Optimizing your distribution processes can enhance customer satisfaction, reduce costs, and improve overall efficiency.
AccountMate is the backbone of your information management system that provides the base accounting and other crucial functions to run your business. Pared with deeply integrated third party add on products, AccountMate can be a deeply automated distribution business management system for your business.
INFOtrac SQL for AccountMate
INFOtrac is a front end add on to AccountMate that starts with Customer Relationship Management (CRM) and Sales Force Management. But this is just the beginning of what INFOtrac will provide in a distribution or any other business.
Customization
Like AccountMate, INFOtrac’s main strength is the ability to customize the system to do exactly what you need, how you need it done. Customization in INFOtrac is fast and cost effective, where 1 hour of INFOtrac programming, is equivalent to as much as 15 hours of traditional programming. This means INFOtrac can deliver fast, affordable solutions.
Enter Data Once
Our focus is on ensuring that you never enter data more than once. This means that all aspects of your workflow are accounted for in INFOtrac and AccountMate so there are no islands of data or software. This is achieved through the INFOtrac Integration Engine and its deep roots into AccountMate.
Integration
Your business runs on a number of software applications that are all independent. INFOtrac will integrate these 3rd party applications, such as shipping systems, warehouse inventory management, Microsoft Office, EDI, even CNC machine production and any web-based systems you need to use. INFOtrac brings these applications into the INFOtrac / AccountMate environment through its own sophisticated Data Broker, eliminating any duplication of data entry and providing for more complete reporting and communications.
Distribution Workflow
INFOtrac with AccountMate will handle your distribution workflow, including the above-mentioned 3rd party applications. As example, a quotation done in INFOtrac (with product configuration abilities), becomes an order in AccountMate, while it produces all the production orders / work orders / picking and packing, customs export, compliance or any other documentation. This is communicated to the shipping system, with internal communications and reporting and finally invoicing from AccountMate, which can even be done without human intervention, if required and appropriate.
Dashboards
Key to distribution with INFOtrac is the production dashboard system that allows for a customized view of all your orders in process, color coded to meet your requirements for timelines, inventory availability and exposure of each orders place in the order lifecycle. These dashboards provide management, order executors, sales and customer service people full visibility of orders and delivery time to ensure customers are taken care of properly.
Reporting
On demand reports as well as automated report delivery allow INFOtrac to automatically send or produce reports to keep key people informed of both status and issues with orders in process. Reports to help set delivery expectations and to help ensure inventory levels are maintained and managed ahead of any issues that hold up production or delivery.
Communications
INFOtrac provides the ability to automate communication to your customers based on any elements of the process that you define. Send emails for milestones of the order life cycle to keep customers informed as their order is being processed. When customers ask about their order, INFOtrac provides all the information needed to answer their questions without having to check on things or speak to anyone. This is extended into our activity management that allows for all customer and supplier communication to be documented so everyone knows what is going on.
History & Documentation
At the end of the process, invoices are produced in AccountMate and are also in INFOtrac, all the communications and order process history is in INFOtrac. The full history of all transactions is maintained, and all documentation remains in the system for any future reference, compliance requirements and accounting audit functions.
INFOtrac with AccountMate can provide your distribution business with a full production management / order fulfillment system that eliminates any duplication of data entry, provides effective communication internally and externally and maintains a full history or all information for future reference, powerful reporting and any general inquiry.
It’s essential to work closely with experienced ERP consultants and vendors who can guide you through the selection and implementation process, ensuring that your ERP system aligns with your business’s immediate needs and long-term vision.
Are you considering a new ERP system? Contact our experts! We have local solution providers who can help you navigate the process. Contact us now or call 707-774-7537 to talk to someone about your specific needs.

