Amazon Skates To Where The Puck Is Going To Be

JANUARY 22, 2014

Evidently,  Amazon.com has read hockey great Wayne Gretzsky’s famous quote: “I skate to where the puck is going to be, not where it has been.” Amazon thinks it knows you so well it wants to ship your next package before you order it. The Wall Street Journal (Jan. 17, 2014) writes: “The Seattle retailer gained a patent for what it calls anticipatory shipping, a method to start delivering packages even before customers clickbuy.”

The technique could cut delivery time and discourage consumers from visiting physical stores. Amazon says it may box and ship products it expects customers in a specific area will want – based on previous orders and other factors — but haven’t yet ordered. The packages could wait at the shippers’ hubs or on trucks until an order arrives. In deciding what to ship, Amazon said it may consider previous orders, product searches, wish lists, shopping-cart contents, returns and even how long an Internet user’s cursor hovers over an item.

Today, Amazon receives an order, then labels packages with addresses at its warehouses and loads them onto waiting UPS, USPS or other trucks, which may take them directly to customers’ homes or load them onto other trucks for final delivery. It has been working to cut delivery times, expanding its warehouse network to begin overnight and same-day deliveries. The patent demonstrates one way Amazon hopes to leverage its vast trove of customer data to edge out rivals.

A possible Amazon logistics trail

A possible Amazon logistics trail

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.comProfessors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.

Tesla and a Factory Full of Robots

JANUARY 9, 2014

teslaElon Musk recently made the cover ofFortune (Dec.9, 2013) as its 2013 Business Person of the Year for his famous creation of both Tesla and Space X.  The article recalls that just a few years back, the best most people could say about electric cars was that they would be great for sustainability, but for the foreseeable future they’d be horribly limited by range and wouldn’t be very appealing to drive. Battery technology was simply too expensive and too heavy for it to be otherwise. The key breakthrough was to switch to lithium-ion battery technology, an expensive technology used not in cars, but in computers and phones.  Musk believed that if you could combine large enough numbers of lithium-ion cells into a single battery, you could provide not only adequate range for a car but also power capable of turning the humble electric car into an object of desire.

Musk wasn’t the first person to have that insight. His genius was to take that core idea to its logical conclusion and integrate it into a broader picture of how a series of such cars could be manufactured and marketed for ever-shrinking costs, in a sequence that would eventually bring Tesla to the mass market. A full seven years ago, he posted an article titled “The Secret Tesla Motors Master Plan,” which outlined the basics: three generations of cars, first the super high-end sports car, then a sporty 4-door family car, then a mass market car. And underpinning it all, the conviction that the cars wouldn’t just work, but be lusted after.

He had no certainty that the company would succeed. But he was convinced that (a) the laws of physics meant that electric power could deliver a profoundly better automobile, (b) there was a path to possible success via three generations of cars, and (c) the goal was essential if humanity was to have a shot at a sustainable-energy future. This  5 minute video of the Tesla S production is one your students will enjoy as it shows the power of robotics in manufacturing

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.comProfessors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.

Cluster Analysis in the Mojave Desert

JANUARY 3, 2014

Cluster of 17 "New Space" companies in Mojave Desert

IT BEGAN with a boom. In 1947, Chuck Yeager became the first man to break the sound barrier. He flew from Edwards Air Force Base in the Mojave Desert, America’s main center for experimental military flights. This base was out-of-the-way of prying eyes and surrounded by landscape into which a crash (and there were many) would not inconvenience anyone. Now, reports The Economist (Dec.21,2013-Jan. 4, 2014), the Mojave Desert is emerging as the site of a cluster of what has come to be known as New Space.

The center of activity is 20 miles from Edwards, around the Mohave civilian airfield, now dubbed the Mojave Air and Space Port (see photo). Today, 17 rocket and space-related companies operate in the Air and Space Port. Most hope to make their money from launching satellites. Two, though, plan to enter the trade of taking tourists into space.Scaled Composites has designed and built SpaceShipTwo, a rocket plane intended to carry paying passengers to 100km above Earth using a hybrid rocket engine. Competitor XCOR’svehicle, Lynx, plans to fly this year.  It, too, is a rocket plane, but is designed to take off from a runway under its own power.

Stratolaunch Systems proposes to take the air-launched-rocket principle and push it to the limit.  Orbital Sciences makes an air-launched rocket, Pegasus, which is used to put satellites into orbit, and the firm also has a contract to resupply the International Space Station. Firestar Technologies is developing a liquid fuel that requires only one tank and no complicated mixing mechanism in the motor, which simplifies engineering. Interorbital Systems is designing small, cheap rockets that can be strapped together in bundles, using as many as are necessary to lift a given payload into orbit.

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.comProfessors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.