In 2007, airlines world-wide mishandled 47 million bags, or 19 per 1,000 passengers. Lost baggage was costing the airline industry $4 billion a year. Returning delayed or lost luggage to passengers cost an average of $100 per bag, and there had been a steady increase in the frequency of mishandled baggage. But airlines last year mishandled only 22 million bags, or 7 per 1,000 passengers, reports The Wall Street Journal (June 5, 2014). Why the dramatic change? Continue reading
Chains such as Chipotle and In-N-Out Burger may rely on a stable menu of popular items, but Taco Bell engineers a constant rotation of products in hopes of not only keeping consumers coming back but also uncovering the Next Big Thing. Explains the firm’s chief marketing officer: “We want to be the leader in food innovation and believe there is no finish line when it comes to being first and staying relevant.” Crafting a breakfast hit, like the new Waffle Taco, is lucrative. In recent years breakfast has been the fastest-growing day part for the industry. Continue reading
Manufacturing in the U.S. is starting to make a comeback, and is poised for even bigger gains in the years ahead, opines The Wall Street Journal (June 2, 2014). The number of factory jobs has started to rise after plunging for decades, edging up by about 600,000 over the past 4 years to more than 12 million. Some U.S. companies are bringing jobs back home, and foreign businesses are setting up shop. “The economics of the world are changing in favor of U.S. manufacturing,” says Boston Consulting Group. Here are 4 proposals why this is so:
1: U.S. Costs Are Getting More Competitive. While wages soar at double-digit rates in China and Continue reading
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