
In the realm of boat cover and bimini top manufacturing, one company stands out as a beacon of excellence—Carver Industries, Inc. Hailing from Landrum, South Carolina, Carver Industries has not only maintained its position as an industry leader for over three decades but has also defied conventional trends. While many competitors opted for offshore manufacturing to cut costs, Carver steadfastly manufactures its products within the United States, prioritizing quality, and meticulous attention to detail.
A Legacy of Quality and Innovation
With a legacy spanning 30 years, Carver Industries has earned a reputation for crafting products that endure the harsh conditions of boating. Their commitment to quality led them to retain domestic manufacturing, giving them unparalleled control over the final product’s integrity. From boat covers to specialty canvases, every item bearing the Carver name carries a stamp of reliability and craftsmanship.
Navigating Rapid Growth: The Challenge
Explosive growth brought both opportunities and challenges for Carver Industries. As the company expanded, it became evident that their existing business processes were insufficient to support their vision. Manual processes scattered across various departments hindered efficiency. Recognizing the need for a transformation, Carver turned to an Elite AccountMate Business Partner for a solution that would streamline their operations.
Sailing into a New Era: The Solution
A comprehensive needs assessment paved the way for the implementation of AccountMate SQL. This solution addressed Carver’s needs with finesse, providing scalability, efficiency, and automation to fuel their growth trajectory.
- Revamping Order Processing. The first phase of the transformation involved a complete overhaul of order processing. A customized system within AccountMate’s Sales Order and Inventory Control modules was devised. Seamlessly communicating with Carver’s material handling system, this solution optimized the handling of orders. The process, from cutting materials to fabrication and final assembly, saw a significant efficiency boost of 25-30%.
- Automating Pick, Pack, and Ship. Carver’s commitment to automation extended to the pick, pack, and ship processes. With the integration of Accurate Direct Access Remote Terminal (ACCU-DART), Carver employed radio-frequency barcode scanning technology to streamline order fulfillment. This resulted in not only a 40% reduction in packing and shipping time but also a 50% increase in order accuracy. The Ship-IT system further integrated with shipping giants UPS and FedEx, offering real-time tracking, and enhancing customer service.
- Online Ordering Revolution. Embracing modern e-commerce trends, Carver harnessed AccountMate’s capabilities to accept internet order requests. Through a seamless link between their website and AccountMate’s sales import functionality, Carver transformed a once manual and inefficient process into a streamlined operation. The result? A 50% reduction in shipping time.
- Streamlined Communications. The final phase involved transforming corporate communications. AccountMate’s Business Alerts Powered by Info-Alert module revolutionized real-time data monitoring, enabling automated emails for order acknowledgments and invoices. This automation not only enhanced customer service but also saved valuable time and resources.
Charting New Waters: The Result
With AccountMate SQL at the helm, Carver Industries achieved an all-encompassing front-to-back office solution. Seamlessly integrating with their manufacturing processes, Carver saw a comprehensive transformation.
In the world of boat cover manufacturing, Carver Industries’ story stands as a testament to the transformative power of innovation and technology. With their commitment to quality, an unwavering spirit, and a partnership with AccountMate, Carver Industries continues to sail forward, embracing the winds of change with confidence and resilience.
Want to speak to one of our highly-skilled business professionals about what AccountMate can do for your business? Contact us now or call 707-774-7537.