The Lean Startup Company

MAY 6, 2013

hbr coverLaunching a new enterprise—whether it’s a tech start-up, a small business, or an initiative within a large corporation—has always been a hit-or-miss proposition. According to the decades-old formula, you write a business plan, pitch it to investors, assemble a team, introduce a product, and start selling as hard as you can. And somewhere in this sequence of events, you’ll probably suffer a fatal setback.

The odds are not with you: As new research by Harvard  shows, 75% of all start-ups fail. We’ve now learned at least three things, writes the May, 2013 issue ofHarvard Business Review : 1. Business plans rarely survive first contact with customers. As the boxer Mike Tyson once said about his opponents’ prefight strategies: “Everybody has a plan until they get punched in the mouth.” 2. No one besides venture capitalists and the late Soviet Union requires five-year plans to forecast complete unknowns. These plans are generally fiction, and dreaming them up is almost always a waste of time. 3. Start-ups are not smaller versions of large companies. They do not unfold in accordance with master plans. The ones that ultimately succeed go quickly from failure to failure, all the while adapting, iterating on, and improving their initial ideas as they continually learn from customers.

One of the critical differences is that while existing companies execute a business model, start-ups look for one. This distinction is at the heart of the lean start-up approach. It shapes the lean definition of a start-up: a temporary organization designed to search for a repeatable and scalable business model. With examples from Amazon, Roominate, GE, Qualcomm, and Intuit, this article makes the point that make people in every kind of organization—start-ups, small businesses, corporations, and government—are feeling the pressure of rapid change. The lean start-up approach will help them meet it head-on, innovate rapidly, and transform business as we know it.

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.com. Professors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.

Bangladesh and the Clothing Supply Chain

MAY 4, 2013

Bangladesh protesters

Global apparel companies often depict their international supply chains as tightly scrutinized systems to ensure that clothing sold to American buyers is produced in safe, monitored factories. Yet their inspectors usually check safety factors and working conditions, not the soundness of the buildings themselves, and the companies often have little control over the subcontractors who do much of the work. This was the case in Bangladesh’s chaotic industrial center. The building collapse last week that caused at least 1000 deaths, reports The New York Times (May 1, 2013), has produced some jarringly different responses from Western apparel retailers that obtained goods from factories inside the building. Several American and European retailers have sought to minimize any ties they had to factories in the Rana Plaza building, while some other companies have been quick to acknowledge their ties to those garment suppliers — and have pledged to contribute to a fund to help families of the victims.

The Children’s Place, a NJ retail chain that operates 1,100 stores, said that although a garment factory inside Rana Plaza had produced apparel for it, “none of our apparel was in production there at the time of this terrible tragedy.” But customs documents show that over the past 8 months, Rana Plaza had made more than 120,000 pounds of clothing sent in 21 shipments to the Children’s Place.

After labor groups said they had found labels of Benetton clothing in the rubble, Benetton initially denied using any factories in the building. But as more labels and documents showing Benetton orders were found and publicized, the company revised its response, saying it had placed only a one-time order there and had severed ties with that factory. The head of one anti-sweatshop group criticizing Western companies stated: “It is high time for Benetton to stop this senseless game of always trying to pretend they’re not there.”

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.com. Professors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.

How Oslo Turns Garbage into Energy

MAY 1, 2013

Half of Oslo is heated by burning garbage

Half of Oslo is heated by burning garbage

Oslo, writes The New York Times (April 30, 2013), is a city that imports garbage. Some comes from England, some from Ireland. Some is from neighboring Sweden.  A British tax on landfill makes it cheaper to send it to places like Oslo. “It helps us in reducing the escalating costs of the landfill tax,” says a spokeswoman for Leeds, England. Oslo even has designs on the American market. “I’d like to take some from the United States,” says the director of one plant that turns garbage into heat and electricity. “Sea transport is cheap.”

A recycling-friendly place where roughly half the city and most of its schools are heated by burning garbage — household trash, industrial waste, even toxic and dangerous waste from hospitals and drug arrests — Oslo has a problem: it has literally run out of garbage to burn. The fastidious population of Northern Europe produces only about 150 million tons of waste a year, far too little to supply incinerating plants that have capacity of more than 700 million tons. The problem is not unique to Oslo, a city of 1.4 million people. Across Northern Europe, where the practice of burning garbage to generate heat and electricity has exploded, demand for trash far outstrips supply.

Garbage may be garbage in some parts of the world, but in Oslo it is very high-tech. Households separate their garbage, putting food waste in green plastic bags, plastics in blue bags and glass elsewhere. The bags are handed out free at groceries and other stores.

Still, not everybody is comfortable with this garbage addiction. “From an environmental point of view, it’s a huge problem. There is pressure to produce more and more waste, as long as there is this overcapacity,” says one Norwegian environmental expert. Retorts the head of Oslo’s waste recovery agency, “Recycling and energy recovery have to go hand in hand.”

This post provided courtesy of Jay and Barry’s OM Blog at www.heizerrenderom.wordpress.com. Professors Jay Heizer and Barry Render are authors of Operations Management , the world’s top selling textbook in its field, published by Pearson.